Category Archives: Holacracy

Which Roles should you give up?

Matthijs Collard on the Holacracy Community of Practise Forum:

I am coaching a colleague that has too many roles (Yes, that could also be me). I remember I once read an article about a nice little app (not software, but a Holacracy add-on method) that lets you evaluate your roles based on a few criteria. The result was that you figured out what roles you should give back. Thing is, I can’t find it anywhere. Does anybody know this app? Thanks!

Matthijs Collard

I don’t know an app, but I do have some thoughts.

On the individual level:

  • What is your gut feeling about the Role? Often, you already know which Role you do not want to hold. In Holacracy, it is safe to act on these intuitions: the Role falls back to the Lead Link, who can then pass it on to somebody else. Alternatively, they may get back to you if more complex processing is needed. For yourself, it is allright to take care of yourself first: it is not necessary to think of all possible knock-on effects of your resignation. The Lead Link and the Circle are there to hold this.
  • What are your skills in the Role? Are you good at it, or not so good?
    • If you are good: Do you enjoy your mastery, or does it bore you?
    • If you are not so good: Does this bother & exhaust you, or does it challenge & motivate you to learn?
  • Speaking of learning: Do you still want to learn new things about the Role and the skills it requires? Do you see personal development for yourself in it? If not: Does this give you a sense of peace & stability or of stagnation & boredom?

On the group level:

  • Do you see a colleague who might be a better fit for the Role?
    • Is there someone who could do the job better?
    • Is there someone who is highly motivated to hold the Role?
    • Is there someone disconnected from the team, for whom this Role would help reconnect with the Circle’s activities?

Or in other words: Would another individual or the Circle as a whole benefit from you giving up the Role?

Giving up a Role doesn’t have to be about you: It can be about helping others or helping the Circle function better.

What other criteria or tests might there be to find out what Roles to give up? If you have any thought, please share them in the comment below or back on the Holacracy Community of Practise!

Musings on Holacracy

Some weeks ago Martina Röll, the founder of Structure & Process, was interviewed by Karolina Iwa, in the context of Leadership Festival which will take place this summer in Poland. There is a recording of an online session that followed this interview available on Facebook.

Martina was asked how she experiences working in an organisation that runs on Holacracy and what makes it stand out from more traditional ways of working. Here are some of her thoughts.

You can do anything you wish. You have a general permission – a completely anarchistic general permission. You can simply act.

Everybody takes on tasks they want to deliver and declares the time of delivery. You cannot assign tasks to anybody. And you cannot tell them how or when to deliver, either. You simply manage your own work. And if it happens that others do not deliver it the time they declared and you cannot wait for them – there is the underlying agreement to move on and do what you believe to be right. All the waiting and delegating falls away. This is extremely liberating. The mental drama of “but we are not ready yet” and “but we still need this and that” becomes obsolete. You just go. And if people do not deliver or no longer fulfil their tasks, they need to make sure they still keep their jobs. In Holacracy, jobs are not described by positions, but by the responsibilities and roles you take on.

It is called “Do and let do”.

When you allow this to be the rule for money too, you show people you really mean it. In Structure & Process anybody can spend up to 300€ for whatever they decide is important, without previously consulting with others. The only rule: it needs to help the organisation fulfil the organisational purpose.

Holacracy gives you a very strong mirror.

When you complain about others being a certain way and not different, at some point you just can no longer make it about them. You realize that it is actually about you. And all change will have to result from within you. This confronts you very strongly with questions like: If I am allowed to do anything, what is it that I truly want to do? What is it that I truly need?

Holacracy brings you back to yourself in yet another way: it offers no space for expecting that others will guess what you need, or what you want. This is quite hard for some. It is not how we are socialised, mostly. So yes, it requires some practice – but this training in self-directedness pays back with a genuine feeling of more freedom and being less burdened.

The self-organisation system is also great for high performers.

Those are people who otherwise often struggle in teams and tend to feel torn between waiting for the others and not living their full potential vs. going their natural pace and feeling like they are a handful. A holacratic working environment allows them to go full throttle.

Have a peek into our own structures and processes:

To support the implementation, maintenance and development of the system there are some software solutions available. Structure & Process uses Glassfrog. You can have a peek at how an up-and-running organisation that operates on Holacracy looks like, see our structures, purpose, tasks and roles here.

Want more? Check out our list of upcoming Holacracy Events in Europe

Overview of roles at Structure & Process as of February 2017

Impressions from our first Open Partner Meeting

openpartnermeeting

Structure & Process’ “Partner Meetings” are bimonthly get-togethers of the team of Structure & Process. From being “internal meetings” originally, they have evolved to include clients, prospects and business partners.

In November 2016, we took the next step and opened up our structure even further, showing what was “internal” to clients, and what was “client-only” to business partners and our wider network. We also invited our community to contribute to and become part of the meeting.

It turned out to be a wonderful format for doing joyful, inspired and effective work – so much so that we’re doing it again this February! View all the details here (in German).

Every Partner Meeting is different, but the rest of this post is meant to give you an idea of what it can look like…

DAY 1

Monday morning.

The place:

galerie

Welcome:

20161107_121358

People start to work: Conversation between Rob and Martina about the future of Partner Meetings, their sustainability, probable profitability and their integration into the structure.

popleworking1

Continue reading Impressions from our first Open Partner Meeting

Visualisation of Holacracy Fundamentals

I visited Obenaus Community in Styria this month. The community there is currently reflecting its decision making process and ask me to briefly introduce them to Holacracy.

As I was speaking, Viola Tschendel – Graphic Harvester, and one of the residents at Obenaus – created this visual of my talk.

Basics of Holacracy: Talk by Martin Röll at the Obenaus Community, Styria, Capture by Viola Tschendel (August 2016)
Basics of Holacracy: Talk by Martina Röll at the Obenaus Community, Styria, Visual Capture by Viola Tschendel (August 2016)

A brief outline:

  • Holacracy is based on Purpose. It organises the work, the “stuff”, not the people.
  • First Rule is: You can do anything. (Unless it is forbidden.) Go for it.
  • Second step: Assign Roles: Capture what is already happening, make it transparent. (So that it can be discussed more easily, and changed if necessary.)
  • A Role has a Name, a Purpose, and Accountabilities. It might have a Domain: Property that it controls. (“Don’t touch the cook’s knives without permission.”)
  • It helps to have a stable process facilitator, to help the community have the conversation about role building, domains, control.
  • Holacracy defines a process for the conversation about power. It opens up stable, safe space for constructive disagreement. It allows people to show up fully, with all of their concerns, worries or wishes for change, and process these inputs (called “tensions”) into useful output.
  • The Holacracy Governance Process brings clarity and efficiency in creating and processing proposals for structural change
  • The Holacracy Tactical Process asks “what do you need?”, thereby keeps tension with the tension holder, creating safe space for others.
  • “Lead Link” is a Role that assigns Roles to people. People can always give roles back: nobody can be forced to do work or hold a Role they don’t want.
  • Subcircles can be formed as the structure gets more complicated

I left very inspired from my stay, having joined Social Presencing Theatre (with Dirk Bräuninger) and Systemic Constellations (with Rainer von Leoprechting, who is also a Partner in Structure & Process).  I was glad to work with Viola (you will see more of us coming up), and with Vihra Dincheva, an excellent Online Host and Partner in Enlivening Edge. All the best for your next steps!

Not having to worry about expectations…

… is one of the aspects I enjoy most, being part of a team that runs on Holacracy.

you don’t have to worry about the implicit expectations or “shoulds” of others; instead, you can just show up, be yourself, and do your best within your roles, trusting that the process will catch and integrate any tensions that result. (Brian Robertson)

It is not necessary to worry about

  • what others will think or feel about my work
  • wether it will be “enough”
  • what others may think or feel about my process
  • if I should have done things differently.

Or so is the theory.

In practise, I still stress out a lot over being “a good leader”, a good steward of the team, a good Lead Link of our Holacracy Circles.

I try my best. I work in the best way I can and let the rest flow through the Holacracy process: it allows and encourages anyone to come up with anything that could be improved (from that person’s perspective). It can then be processed constructively together and codified in our governance records, the standards by which we work together (more on how our company is set up here).

Our conversations are mostly impersonal: they are usually about the work, not about the specific way in which a person is doing their work. The conversations happen between role holders for the benefit of the organisation. It is about how the work should be done, not about how I am or have been doing the work.

Except when it actually is about personal performance: When a person is clearly not doing their job according to the agreed-on principles, our process also shows it very clearly and opens up a conversation about what can be done (should the job be reassigned to someone else? Does the person holding the role need more support?). This makes the conversation about changing the person’s job or reassigning their roles much easier than if it were mixed up with a conversation about the structure of the work.

Having said all that, we do run into personal conflicts too. I hope that people will speak up, and address me personally when I messed up, or that they process it through Holacracy, so that we can all learn collectively, and build structure that may prevent future conflicts.

The Birth of an Holacracy organisation: the setup of Structure & Process

What happens or needs to happen when an organisation switches to Holacracy?

With this article, I intend to give some clarity for founders or owners of companies that consider using Holacracy. I will outline the steps that need to be taken to move from the existing structure to Holacracy.

I will use our own case – that of Structure & Process – to explain the steps as we go along.

Establishing the legal base for Holacracy: The Foundational Document

A company moves to Holacracy when the current power-holders adopt the Holacracy Constitution.

In Structure & Process’s case, this was done by myself, Martina Röll, the sole owner, establishing and signing a foundational document.

It reads pretty straightforwardly:

Continue reading The Birth of an Holacracy organisation: the setup of Structure & Process

Why personal productivity matters in Holacracy

Imagine that you are the owner and CEO of a company and you are considering to use Holacracy as an operating system. That basically means, you give up the power to tell your employees what they should be doing and how they should be doing it. However much you may be excited about moving to such a self-organising structure, deep down you also feel fearful (or maybe not so deep down!):

What if my employees take different actions and directions than I would like them to take? What if they forget things? How can I make sure they’ll be taking the right decisions?

Trust and transparency

It takes a certain amount of basic trust in your employees, and people in general, to decide to use Holacracy. Besides that, it actually provides the proper framework for former decision-makers to be able to relax about controlling the work that needs to be done in the company.

Continue reading Why personal productivity matters in Holacracy

Energizing Project Roles (Holacracy Basics, Part 1)

In project work, we often speak of “Roles”. But rarely it is made explicit, what it means exactly to take on a “Role”. What are the expectations one can have towards you? What expectations can you have towards others?

Holacracy is a framework for collaborative work. It provides explicit and clear rules for how to work together.

In Holacracy, taking on a role means taking the responsibility:

  • to sense tensions for that role and process them.
    A tension is a gap between what is, and what could be better.
  • to break down the role’s accountabilities into projects and next-actions, and to document these projects and next-actions.
    (The role’s accountabilities are decided on in a governance process. You can see examples of role descriptions on our company’s public governance records. (click any small circle.))
  • to continuously decide which projects and actions to work on

(More detail in the Holacracy Constitution, Section 1: http://holacracy.org/constitution#art1)

Filling a role grants the authority to take any action to express the Role’s Purpose or Accountabilities, as long as it doesn’t impact the Domain of another Role without permission. (Constitution 1.4) (More on “Domains” at another time.)

Continue reading Energizing Project Roles (Holacracy Basics, Part 1)