In our company, we use Holacracy as our Operating Model: it allows us to develop great clarity on what we actually do (what our work processes are) and who does what (who is responsible for taking a particular action).
The functions and accountabilities are captured in Roles, and are being refined in Governance Meetings. You can study all of our company’s roles in our public governance records and there is a history of Governance and Tactical Meeting minutes available too.
(Note: since publishing this article, we have restructured the company, making most links in the following paragraphs not functional anymore.)
If you look at this morning’s governance meeting, you can see the subtleties of governance in Holacracy. For example
- we noticed that nobody was actually responsible for maintaining lists of participants of our events. We captured this as a new accountability for our Events Outreach Role. Having responsibilities in Sales and Marketing and Idea Sharing, I can relax now, knowing that this is being taken care of by Tanja in her Events Outreach role.
Capturing new work processes and business functions
This meeting added new roles to capture new work processes that appeared as our business has been developing: Event Marketing, Software Training and Training & Consulting Assistant were added. The new role Staffing was added to separate out the responsibility for hiring staff (that is: partners to fill smaller roles) from the larger Business Development & Partnering work.
Our March 31st Newsletter has some background on what has been happening that triggered these changes: Software Training happens in the context of our Strategy Planning and Organisation Workshops and Event Marketing shall help with filling up our forthcoming Holacracy- and other events.
Easier reassignment of roles
With finer granularity in the role definitions, it should be easier to reassign roles between people and to include more people in the team. We are looking forward to experiencing how this works out. (And we are looking for people to join us!)
Over to you
If you have any questions about Holacracy, how our company works with it, or about other changes we made in this or other meetings, please do ask! We are looking forward to hearing from you!